Returns & Refunds policy

Effective Date: 25 Sep, 2024

At Ionix Digital, we are dedicated to providing exceptional web design and digital services tailored to your needs. We value our clients and aim to ensure a satisfying experience with every project.

1. Non-Refundable Services

Due to the unique and customized nature of our services, all sales are final and non-refundable. Once a project has commenced, we are unable to offer refunds or returns.

2. Our Commitment to Satisfaction

Your satisfaction is our top priority. If you experience any issues or are not completely happy with the service provided, we encourage you to reach out to us.

3. How to Contact Us

To address any concerns, please contact us at info@ionix.digital. Our team is available 9AM - 2AM and will respond promptly to your inquiries as soon as possible.

4. Resolution Process

Upon receiving your feedback, we will:

• Review your concerns thoroughly.

• Work diligently to resolve any issues to your satisfaction.

• Keep you updated throughout the resolution process.

At Ionix Digital, we believe in building strong relationships with our clients, and your feedback helps us enhance our services. Thank you for choosing us as your digital partner!